TERMS OF SERVICE & PRODUCTION

Welcome to Gruff Studios LLC. By booking a session, reserving studio time, commissioning post-production, purchasing Set Gear apparel, or executing a project with Gruff Studios LLC (“Studio,” “we,” “us,” or “our”), you (“Client,” “You,” or “Talent”) agree to be legally bound by the following Terms of Service and Production Agreement.

These terms apply to all activities conducted online at gruffstudios.com and in person at our studio facility located at 6565 Sunset Blvd, Suite 410, Los Angeles, CA 90028.

1. Intellectual Property & Brand Assets

Trademarks & Brand Identity: All proprietary designs, logos, brand names, visual assets, trademarks, and artwork—including our official mascot "Gruffy," the "Botanical Pulse" motifs, "The Shadow Collection," "The Daily Collection," and "The Gruff Lab" identity—are the exclusive intellectual property of Gruff Studios LLC.

Original Cinematography & Post-Production: All original camera work, directing, lighting setups, sound design, color grades, and edits produced by Gruff Studios LLC remain our protected creative IP until final project delivery and full payment clearance.

2. Creative Control, Aesthetic Integrity & File Delivery

3. Usage Rights & Licenses (For Actors, Talent & Creators)

Personal & Professional Promotion License: Upon clearance of final payment, Client is granted a perpetual, non-exclusive, worldwide license to use delivered final assets for personal and professional self-promotion across casting platforms (e.g., Actors Access, Casting Networks, Backstage), personal social media profiles, actor websites, and professional portfolios.

Commercial Restrictions: Delivered assets may not be resold, sublicensed, repurposed for commercial third-party product endorsements, or utilized in monetized corporate ad campaigns without a separate written agreement and commercial licensing fee.

4. File Storage & Data Retention Policy

Hosting & Archival Windows: Gruff Studios LLC provides active hosting for delivered digital assets based on service category:

• The Actor Gymnasium (G.A.G.): Selects and edited masters are guaranteed access via private download links for 14 calendar days following delivery.
• The Gruff Lab & Cinematic Headshots: Final retouched master files, high-resolution galleries, and project timelines remain accessible via delivery portals for 30 calendar days post-delivery.
• Post-Production Project Caches: Local project scratch files, caches, and raw project assets are archived for 30 calendar days following master sign-off, after which local caches may be permanently purged to manage suite storage.

Client Backup Responsibility: Clients are strictly responsible for downloading, verifying, and archiving all delivered files and masters locally within their designated delivery window. Gruff Studios LLC is not liable for data loss or unretrieved assets once hosting links expire.

5. Multimedia, Likeness & Portfolio Release

Studio Portfolio Display: Client grants Gruff Studios LLC, its officers, employees, and authorized agents the non-exclusive, worldwide, royalty-free, perpetual right to capture, record, edit, display, and publish behind-the-scenes (BTS) video, photography, audio clips, color grading before/after samples, and finished video exports across studio web showcases, social media channels, print marketing, and editing sizzle reels.

Confidentiality, NDAs & Casting Holds: We respect sensitive audition material, embargoes, and project NDAs. If your session sides, script materials, or video projects are subject to an active non-disclosure agreement or project embargo, you must notify the Studio in writing via your booking intake form or email (`crew@gruffstudios.com`). Upon notice, all performance footage and proprietary assets will remain strictly private and withheld from public release until official project air dates.

6. Studio Scheduling, Cancellation & Rescheduling Policy

Studio Facility Protocol & Parking:

• Parking: Every booked in-studio session includes 1 free validated parking space inside our on-site building garage off Sunset Blvd for the attending client.
• Closed Set Rules: To maintain a quiet, focused environment and maximize your time in front of the lens, outside guests, unapproved crew, stylists, or observers are strictly prohibited on set.
• Script Submission & Preparation: Script sides must be submitted via the booking form or emailed to crew@gruffstudios.com in advance of your session so assigned reader teammates can review character choices and pacing beforehand.
• Equipment & Facility Liability: Clients are responsible for exercising care inside the studio. Any damage caused to studio property, 6K camera packages, lighting grids, audio hardware, or facility infrastructure due to misconduct or negligence will be billed directly to the Client.

7. E-Commerce & Set Gear Store Terms

• Print-on-Demand Fulfillment: All Set Gear apparel and physical accessories are custom printed and fulfilled on demand through our fulfillment partner, Printful. By placing an order, you acknowledge that items are made to order upon purchase.
• Damaged, Defective, or Misprinted Items: Any claim for misprinted, damaged, or defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our or our printer's part are covered at our expense.
• Buyer’s Remorse & Wrong Size Returns: Because all products are custom made to order, we do not accept returns or offer refunds for buyer’s remorse or ordering the incorrect size. Please consult the sizing charts provided on the product pages prior to placing your order.
• Wrong Address & Unclaimed Shipments: If you provide an address that is considered insufficient by the courier, or if the shipment goes unclaimed, the package will be returned to the fulfillment facility. You will be responsible for the cost of reshipment once an updated address is confirmed.

8. Contact Information

For inquiries regarding these Terms of Service, studio licensing, or production agreements, please contact: