PRIVACY POLICY

At Gruff Studios LLC (“we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you share with us through gruffstudios.com (the “Site”) and in person at our studio workspace located at 6565 Sunset Blvd, Suite 410, Los Angeles, CA 90028.

This Privacy Policy explains how we collect, use, disclose, and store your information across our production services, actor branding, commercial headshots, narrative filmmaking, content creation via The Gruff Lab, and e-commerce transactions for Set Gear apparel and accessories.

PRIVACY & DATA HANDLING AT GRUFF STUDIOS

1. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked to you (“Personal Information”). This includes:

• Direct Communications & Session Bookings: If you contact us via email, contact form, or booking portal regarding studio rentals, actor branding, headshots, or content creation via The Gruff Lab, we collect your name, email address, phone number, and project notes.
• E-Commerce & Order Shipping Data: Shipping address, order details, and purchase history provided when buying Set Gear apparel or merch online.
• Media & Talent Submissions: If you submit resumes, self-tapes, headshots, scripts, or reels for project consideration, casting, or studio sessions, we collect and store the media files provided.
• Billing Information: Payment transactions are handled directly through encrypted third-party payment processors (Stripe, Square, PayPal). We do not store raw credit card numbers on our local servers.
• Discount Verification Data (The Grind Discount): Professional healthcare credentials/badges, military .mil email headers, DD-214 documents, or .edu student email verification details submitted for discount eligibility. Verification documents are permanently deleted immediately upon identity verification and code issuance.
• Usage Data & Website Analytics: Like most modern websites, we may automatically collect certain technical information when you visit gruffstudios.com, such as your IP address, browser type, operating system, and interaction data via cookies or standard web performance trackers.

2. How We Use Your Information

We use the information we collect to:

• Schedule, execute, and deliver studio sessions, production services, actor branding packages, and digital content.
• Process invoices, receipts, physical merch shipments, and booking confirmation notices.
• Evaluate talent, crew, and creative submissions for active narrative and commercial film projects.
• Verify eligibility for promotional discount codes and issue coupon keys.
• Maintain, secure, and optimize the functionality of our website and client delivery systems.
• Comply with legal and financial reporting obligations.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We share your information only under the following limited circumstances:

• Service Providers: We share necessary data with trusted third-party service providers who assist us in operating our studio, such as web hosting (Squarespace), scheduling platforms (Acuity), payment processing (Stripe/Square/PayPal), domain security, and email distribution.
• Production Partners: If you collaborate with us on a project, relevant professional details (e.g., call sheets, contact lists) may be shared with casting directors, co-producers, or crew heads specifically for that production.
• Legal Requirements: We may disclose information if required to do so by law or in good faith to protect the legal rights, safety, and property of Gruff Studios LLC, our clients, or the public.

4. California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have specific rights regarding your personal information:

• Right to Know: You have the right to request information regarding the categories and specific pieces of personal data we have collected about you over the past 12 months.
• Right to Delete: You have the right to request the deletion of personal information we have collected from you, subject to certain legal exceptions (such as tax compliance or active contractual obligations).
• Right to Correct: You may request that we correct inaccurate personal data stored in our records.
• Do Not Sell or Share Personal Information: Gruff Studios LLC does not sell or share your personal information or studio media for monetary or cross-context behavioral advertising.
• Non-Discrimination: We will never discriminate against you for exercising any of your California privacy rights.

5. Third-Party Links & Platforms

Our Site may contain links to external web platforms, social media networks, or production directories (such as IMDb, Instagram, or YouTube). We are not responsible for the privacy practices, content, or data policies of those external services.

6. Changes to This Policy

We may update this Privacy Policy periodically to reflect updates to our studio services, physical workspace, or legal regulations. Any modifications will be posted on this page with an updated "Effective Date."

7. Contact Us

If you have any questions, concerns, or privacy requests regarding this Privacy Policy or our studio data practices, please contact us at: